Privacy Policy

Interpretation and Definitions

Interpretation

Words whose initial letters are capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means an account or learner profile created for You to access certain parts of Our Service, where applicable.

Company means Hunar Station, an education and skill-development brand operating in India.

Cookies means small files stored on Your computer, mobile device, tablet, or other device when You visit a website.

Course means any live class, recorded program, workshop, training program, educational service, learner portal access, assignment, quiz, or related service offered by Hunar Station.

Device means any device capable of accessing the Service, including a computer, smartphone, or tablet.

Personal Data or Personal Information means any information that relates to an identified or identifiable individual.

Service means Our Website, landing pages, course application forms, learner portals, online classes, payment flows, quizzes, assignments, WhatsApp communications, and other related services provided by Hunar Station.

Service Provider means a third-party company, platform, contractor, or individual that processes data or provides services on Our behalf or helps Us operate the Service.

Usage Data means information collected automatically when You access or use the Service.

User, You, or Your means an individual accessing or using Our Service.

Website means the Hunar Station website located at:

https://www.hunarstation.com/

and any related official landing pages or subdomains operated by Hunar Station.

Collecting and Using Your Personal Information

Types of Data We May Collect

1. Personal and Contact Information

When You interact with Hunar Station, We may ask You to provide Personal Information such as:

• Full name
• Email address
• Phone number
• WhatsApp number
• City
• State
• Course or program You are interested in
• Communication preferences

You are responsible for ensuring that the information You provide is accurate and belongs to You.

2. Course Application and Enquiry Information

When You submit a course application, lead form, enquiry form, registration form, or similar form, We may collect information such as:

• Your name
• Phone or WhatsApp number
• Email address
• City
• Course interest
• Purpose for joining the course
• Current confidence or skill level
• Learning goals
• Answers provided in application forms
• Other information You voluntarily provide to Us

We use this information to understand Your requirements, communicate with You, determine appropriate course support, and manage admissions and enrollment.

3. Enrollment and Learner Information

If You enroll in a Hunar Station course or use Our learner platform, We may process information relating to Your learning activity, including:

• Course enrollment information
• Course batch information
• Attendance, where applicable
• Modules viewed or completed
• Quiz attempts
• Quiz scores and results
• Assignment submissions
• Assignment status
• Learning progress
• Certificates or course-completion information
• Feedback provided by You
• Support requests
• Course-related communications

This information may be used to provide educational services, track learner progress, evaluate course completion, and improve Our programs.

4. Payment and Transaction Information

When You purchase a Course or make a payment to Hunar Station, payments may be processed through third-party payment providers such as Razorpay.

Depending on the transaction, We may receive or store information such as:

• Your name
• Email address
• Phone number
• Transaction ID
• Razorpay payment/order ID
• Payment status
• Amount paid
• Date and time of payment
• Selected Course or service
• Invoice or billing information
• Refund status, where applicable

Sensitive payment credentials such as complete debit card numbers, credit card numbers, UPI PINs, CVVs, or banking passwords are generally processed directly by the payment provider and are not intended to be stored by Hunar Station.

Your use of a payment provider may also be subject to that provider's own privacy policy and terms.

Usage Data

Usage Data may be collected automatically when You access or use Our Website or related online services.

Usage Data may include:

• Internet Protocol (IP) address
• Browser type
• Browser version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Time spent on pages
• Referring website or source
• Approximate geographic information derived from technical data
• Device identifiers
• Website interactions
• Button or link interactions
• Conversion events
• Diagnostic information
• Other technical information sent by Your browser or Device

We may use this information for analytics, security, troubleshooting, advertising measurement, Website improvement, and understanding how users interact with Our Service.

Tracking Technologies and Cookies

We may use Cookies and similar tracking technologies to operate, secure, analyze, personalize, and improve Our Website and marketing activities.

Cookies

Cookies are small files stored on Your Device.

Some Cookies may be necessary for the Website to function correctly, while others may help Us understand Website usage, measure marketing performance, or remember certain preferences.

You may control or delete Cookies through Your browser settings. Blocking certain Cookies may affect some Website features.

Pixels and Similar Technologies

We may use advertising and analytics technologies such as the Meta Pixel to understand how visitors interact with Our Website and to measure the effectiveness of advertising campaigns.

Depending on Your interaction with the Website, these technologies may receive information such as:

• Page visits
• Website interactions
• Device and browser information
• Referring sources
• Certain conversion events
• Technical identifiers

These services are governed by the privacy practices of their respective providers.

Google Tag Manager

We may use Google Tag Manager to manage Website tracking tags and related technologies.

Google Tag Manager itself may help Us deploy or manage analytics, advertising, and measurement technologies used on Our Website.

Necessary Technologies

Certain technologies may be necessary for:

• Website security
• Fraud prevention
• Form functionality
• Login functionality
• Session management
• Course access
• Payment processing
• Learner portal functionality

Where applicable under law, We may provide additional consent or preference mechanisms for non-essential technologies.

How We Use Your Personal Data

To Provide Our Services

We may use Your information to:

• Process Your enquiry
• Review Your course application
• Enroll You in a Course
• Provide live or online classes
• Provide learner portal access
• Manage quizzes and assignments
• Track Your learning progress
• Provide certificates where applicable
• Deliver Course-related information

To Process Payments

We may use information necessary to:

• Create payment orders
• Verify payments
• Confirm enrollment
• Issue receipts or invoices
• Manage failed payments
• Process approved refunds
• Maintain transaction records
• Detect potentially fraudulent transactions

To Communicate With You

We may contact You through:

• Email
• Phone calls
• WhatsApp
• SMS, where applicable
• Website notifications
• Other communication methods You provide or authorize

Communications may include:

• Application updates
• Course information
• Batch information
• Class reminders
• Payment confirmations
• Enrollment confirmations
• Assignment or quiz information
• Learner-support messages
• Important Service updates
• Customer support responses

WhatsApp Communications

If You provide Us with Your phone or WhatsApp number, We may communicate with You through WhatsApp regarding Your enquiry, application, enrollment, payment, course access, classes, support requests, or other relevant Hunar Station services.

Where permitted by applicable law and based on Your interaction or consent, We may also send information about relevant Hunar Station courses, programs, workshops, announcements, or offers.

You may ask Us to stop promotional WhatsApp communications at any time by replying to Us or contacting Us through the details provided in this Privacy Policy.

Service-related communications that are necessary to fulfill a Course or transaction may still be sent where appropriate.

Marketing and Advertising

We may use information about interactions with Our Website to:

• Understand the effectiveness of Our advertisements
• Measure conversions
• Improve marketing campaigns
• Understand which pages or Courses users are interested in
• Create or measure advertising audiences where permitted
• Improve Our Website and landing pages

We may use platforms such as Meta and Google-related technologies for these purposes.

We do not sell Your Personal Data as a standalone commercial product.

Analytics and Service Improvement

We may analyze aggregated or individual usage information to:

• Understand Website performance
• Improve Website usability
• Improve Courses
• Improve learner experience
• Diagnose technical issues
• Identify popular content
• Analyze application and enrollment trends
• Improve advertising performance
• Prevent abuse and fraudulent activity

Where possible and appropriate, We may use aggregated or anonymized information that does not directly identify an individual.

Service Providers and Third-Party Platforms

Hunar Station relies on third-party platforms and infrastructure to operate Our Service.

Depending on the services You use, Personal Data may be processed by providers including:

Razorpay

We may use Razorpay for payment processing, transaction management, refunds, and related payment services.

Payment information submitted through Razorpay is also subject to Razorpay's applicable privacy policies and terms.

WhatsApp / Meta

We may use WhatsApp and other Meta services for communication, support, advertising, conversion measurement, and marketing.

Meta Pixel

We may use the Meta Pixel and related Meta advertising technologies for advertising measurement and Website analytics.

Google Tag Manager and Google Services

We may use Google Tag Manager and other Google-related technologies where enabled to help manage tracking, measurement, Website analytics, and related services.

Supabase

We may use Supabase or similar cloud database and authentication infrastructure to securely store and manage information related to:

• Applications
• Enrollments
• Learner accounts
• Course progress
• Quiz information
• Assignment information
• Payment records or payment references
• Other Website or learner-platform data

Vercel and Hosting Infrastructure

We may use Vercel and other infrastructure providers to host or deliver Our Website and related online services.

Such providers may process technical information necessary to deliver the Website, maintain security, and provide infrastructure services.

Sharing of Your Personal Data

We do not sell or rent Your Personal Information to unrelated third parties for their own independent marketing purposes.

We may share Personal Data in the following circumstances:

With Service Providers

We may provide information to trusted Service Providers where reasonably necessary to:

• Host Our Website
• Store data
• Process payments
• Provide communication services
• Operate Our learner platform
• Measure Website usage
• Conduct advertising measurement
• Provide technical support
• Detect fraud
• Maintain security

Service Providers are permitted to process information subject to their own legal obligations, contractual arrangements, and privacy policies.

For Legal Requirements

We may disclose Personal Data where reasonably necessary to:

• Comply with applicable law
• Respond to lawful requests from courts or government authorities
• Protect Our legal rights
• Protect users or the public
• Investigate suspected fraud or unlawful activity
• Enforce Our terms and policies

Business Reorganization

If Hunar Station undergoes a merger, restructuring, acquisition, transfer, financing, or sale of all or part of its business, relevant Personal Data may be transferred as part of that transaction, subject to applicable law.

With Your Consent

We may disclose Personal Data for another purpose where You have expressly authorized Us to do so.

Retention of Your Personal Data

Hunar Station retains Personal Data only for as long as reasonably necessary for the purposes for which it was collected and for legitimate operational, legal, accounting, security, and dispute-resolution requirements.

Retention periods may vary depending on:

• The type of information
• The purpose for which it was collected
• Your relationship with Hunar Station
• Course duration
• Payment or accounting requirements
• Applicable legal obligations
• Fraud-prevention requirements
• Dispute or legal-claim requirements

We may retain transaction, invoice, enrollment, or other records for longer periods where required by law or reasonably necessary for legitimate business records.

When Personal Data is no longer reasonably required, We may delete, anonymize, aggregate, or securely archive it as appropriate.

Residual information may remain temporarily in secure backup systems until those backups are routinely overwritten or deleted.

Transfer and Storage of Your Personal Data

Your Personal Data may be processed or stored using third-party infrastructure located in India or in other jurisdictions where Our Service Providers operate.

Different jurisdictions may have different privacy laws.

Where required by applicable law, We will take reasonable steps to ensure that Personal Data transferred or processed through Our Service Providers receives appropriate protection.

Security of Your Personal Data

We take reasonable administrative, organizational, and technical measures designed to protect Personal Data against:

• Unauthorized access
• Unauthorized disclosure
• Accidental loss
• Misuse
• Alteration
• Destruction
• Unlawful processing

These measures may include access controls, authentication mechanisms, secure cloud infrastructure, encryption provided by relevant infrastructure, and other appropriate security practices.

However, no Internet transmission, Website, database, payment system, or electronic storage method can be guaranteed to be completely secure.

You should also take appropriate steps to protect Your passwords, Devices, email accounts, and other login credentials.

Your Privacy Rights

Subject to applicable law, You may have the right to request:

• Information about Personal Data We process about You
• Correction of inaccurate Personal Data
• Completion of incomplete Personal Data
• Updating of outdated Personal Data
• Deletion or erasure of Personal Data where applicable
• Withdrawal of consent where processing is based on consent
• Grievance redressal regarding Our handling of Your Personal Data
• Other rights provided under applicable data-protection law

Withdrawal of consent does not affect processing that was lawful before the withdrawal.

Some information may need to be retained despite a deletion request where retention is required by law, necessary for an existing transaction, necessary to establish or defend legal claims, or otherwise permitted under applicable law.

To exercise a privacy-related right, contact Us using the details provided in the Contact Us section below.

We may need to verify Your identity before processing certain requests.

Withdrawal of Consent

Where We rely on Your consent to process Personal Data, You may withdraw that consent by contacting Us.

Withdrawal of consent may affect Our ability to provide certain features or services where the relevant Personal Data is necessary for those services.

For example, We may need Your contact information to communicate class details or Your identifying information to maintain an active learner enrollment.

Grievance Redressal

If You have a concern or complaint about how Hunar Station collects, uses, stores, or handles Your Personal Data, You may contact Us first using the information provided below.

We will make reasonable efforts to review and respond to legitimate privacy-related grievances in accordance with applicable law.

Children's and Minors' Privacy

Under Indian data-protection law, special requirements may apply to processing the Personal Data of individuals under the age prescribed by applicable law.

Hunar Station's services are primarily intended for individuals capable of entering into the relevant Course enrollment or with appropriate involvement of a parent or legal guardian.

If You are under 18 years of age, a parent or legal guardian may be required to provide consent or complete relevant enrollment steps on Your behalf where required by applicable law.

If We become aware that Personal Data relating to a minor has been collected in circumstances where required parental or guardian consent was not obtained, We may take appropriate steps to delete, restrict, or otherwise address that information.

Parents or guardians who believe that a minor has provided Personal Data improperly may contact Us.

Third-Party Links

Our Website may contain links to third-party websites, applications, social-media services, payment services, or other platforms that are not operated or controlled by Hunar Station.

For example, Our Service may contain links to:

• Razorpay
• WhatsApp
• Social-media platforms
• Video platforms
• Scheduling platforms
• External learning resources
• Other third-party services

Once You leave Our Website or interact directly with a third party, that provider's privacy policy and terms may apply.

Hunar Station is not responsible for the privacy practices, security, or content of independent third-party websites and services.

We encourage You to review their privacy policies before submitting Personal Information.

Do Not Share Sensitive Payment Credentials

Hunar Station will not normally ask You to send confidential payment credentials such as:

• UPI PIN
• Debit or credit card PIN
• CVV
• Internet banking password
• OTP intended to authorize a financial transaction

You should never send such information to Hunar Station through WhatsApp, email, forms, or social media.

Payments should only be completed through authorized payment pages or payment methods provided by Us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to Our services
• New Courses or learner features
• Changes in technology
• Changes to third-party providers
• Changes in legal requirements
• Changes in Our data-handling practices

When We update this Privacy Policy, We will revise the "Last updated" date displayed at the top of this page.

Material changes may also be communicated through the Website or another appropriate method where reasonably necessary.

We encourage You to review this Privacy Policy periodically.

Changes become effective when the updated Privacy Policy is published unless otherwise stated.

Contact Us

If You have questions, requests, complaints, or concerns regarding this Privacy Policy or Your Personal Data, You can contact Hunar Station:

Hunar Station

Website: https://www.hunarstation.com/

Email: hunarstation@gmail.com

Location: Haryana, India

For privacy-related requests, please include sufficient information for Us to understand and verify Your request.

Consent

By voluntarily submitting Your Personal Data through Our Website, application forms, enquiry forms, payment processes, learner services, or direct communications, You acknowledge that You have read this Privacy Policy.

Where consent is required under applicable law, We will process relevant Personal Data based on the consent or other lawful basis available under applicable law.

© 2026 Hunar Station. All Rights Reserved.